Privacy Policy

This Privacy Policy describes how small clAIms (operated in connection with Agentic Kinetics) collects, uses, and shares information when you use claims.agentic-kinetics.com and related document-preparation tools (the “Service”).

1. Who we are

We provide document preparation and process information for self-represented people (currently focused on Denton County, Texas small claims). We are not a law firm, attorney, or legal advisor. Using the Service does not create an attorney–client relationship.

2. Information we collect

• Account / order details you submit (for example email address, answers in the intake interview, precinct preference).
• Payment metadata from our payment processor (Stripe). We do not store full card numbers on our servers; Stripe processes card data under its own terms and privacy policy.
• Technical data such as IP address, browser type, and basic request logs needed to operate and secure the site.
• Communications you send us (for example support email).

3. How we use information

• To generate document packages, filing walkthroughs, and related emails you request.
• To process payments, prevent fraud, and fulfill orders.
• To operate, debug, and improve the Service.
• To comply with law or respond to lawful requests.

We do not sell your personal information.

4. Sharing

We may share information with:

• Service providers who help us run the Service (for example Stripe for payments; email/SMTP providers to deliver package emails; hosting/NAS infrastructure).
• Legal / safety when required by law or to protect rights, safety, or the Service.

Providers are instructed to use data only to perform services for us, subject to their own policies where applicable.

5. Retention

We keep order and package records as needed to fulfill purchases, provide support, meet legal/accounting needs, and maintain security. You may email us to request deletion of your order data; we will honor requests where we are not required to keep records.

6. Security

We use reasonable technical and organizational measures (HTTPS, access controls, secrets kept off the public site). No method of transmission or storage is 100% secure.

7. Children’s privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13.

8. Your choices

• You can choose not to submit intake answers or purchase a package.
• For access, correction, or deletion requests related to your orders, contact us using the email below.

9. Changes

We may update this policy. The “Last updated” date above will change when we do. Continued use after changes means you accept the updated policy.

10. Contact

Privacy questions: small.claims@agentic-kinetics.com

This page is a service privacy notice for a document-preparation product. It is not legal advice to you.